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Attracting Extra Web Hosting Customers By Targeting Cities, i.e. New York Web Hosting
Web hosting companies are constantly on the lookout to find new ways to attract visitors to their websites. One avenue that many web hosts miss is targeting visitors who are searching for web hosting by city, such as New York Web Hosting, by state,...
Changing Web Hosting Providers
If you would like to cut costs or are no longer satisfied with their current web host provider maybe it is time to think about changing web host providers. Take time to plan your transfer so that you won't lose any files and data. Web Hosting...
The Basics of Starting Your Own Website
You will note from the title that this article is for the beginners. The very first thing to consider is what kind of software you will use. I admit, my personal favorite is Microsoft FrontPage. It is what is known as a WYSIWYG (what you see is what...
The Importance of Website Statistics
One of the best tools you have as a webmaster is your website statistics. The most popular site stats programs are Awstats, Webalizer, and Analog. Usually, they come free of charge and are accessible through your website's control panel provided by...
Why Use Virtual Dedicated Web Hosting
Most webmasters on the net today are familiar with what the industry calls "shared" web hosting accounts. A shared hosting account is where you rent a small amount of space on a server which is shared among many other users.
This is a cheap way...
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Does a real person answer your web host’s phone?
Have you ever had a pressing emergency situation and then called the only person able to save your neck, only to be have your call answered by an answering machine?
Frustrating is not quite the word to use to describe the situation. But the truth of the matter is that this is exactly the situation with many web-hosting services. Ridiculously, even as web sites have rapidly developed to incorporate the very latest state-of-the-art technology in all aspects including areas like billing and marketing, the back bone of web site management, namely web hosting has mainly remained in the stone age.
Web hosts have been mostly small one-man operations run as a hobby from some basement somewhere on a part time basis. Although this is changing as more and more serious ecommerce web sites emerge. However, it has not been changing quite fast enough.
A lot of hard work and investment goes into generating traffic to web sites. Imagine all that hard won traffic being unable to log in just because of some minor technical problem that makes the site
inaccessible. And then to make matters worse, you have to leave your problem with some answering machine not knowing when you will be able to get some attention to your crisis.
It is quite welcome that some web hosts these days, apart from having their phones being answered by real people, also offer multiple options for people to get in touch with them. Some hosts even now have a new feature on their web sites where a client can send an instant message to their technician’s pagers. Now that is what I call service.
And about time too. The number of people whose livelihoods directly depend on the performance of web sites is rapidly rising these days and it is only proper that good service and support services are offered by web hosting companies.
Luis Perez works for a web host whose phones are answered by real people.
About the Author
Luis Perez is the president and CEO for MDS-Host, a web hosting company. He can be reached at info at mds-host.com. Send for your free report on the checklist you should use when selecting a hosting service
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